Refund and Returns Policy

• You have 7 days from the date of delivery to request a return.
• Items must be returned in their original, unused, and unopened condition with all tags attached.
• We recommend using a trackable shipping method for your return.
• You are responsible for the cost of return shipping, unless the item is incorrect, damaged, or defective.

You can return most items sold on Beauty and Beyond within the 7-day window, provided they meet the following terms & conditions:

• Product(s) must be in its original, unused purchase condition
• Packaging of each product must be unopened and not defaced in any manner
• Product(s) must be accompanied by a proof of purchase such as a receipt or tax invoice
• All paperwork, parts and accessories that was delivered with the product(s) must also be returned
• If the product(s) was purchased as part of a set, pack or bundle, all other product(s) in the set, pack or bundle must also be returned

A product is considered damaged if it arrives broken, malfunctioning, or with parts missing. An incorrect product is one that differs from what you ordered based on its description on our website.

1. Contact our customer service team by email at info@beautyandbeyondstore.ae
   within 7 days of receiving your order.
2. We will provide you with a return authorization number (RAN) and instructions on how to return the item.
3. Pack the item securely in its original packaging, if possible.
4. Include the RAN with your return shipment.
5. Ship the item back to us using a trackable shipping method.

We strive to provide excellent customer service. If you have any questions about our return policy, please don’t hesitate to contact us.

Please note: This return policy is intended to comply with UAE Consumer Protection Law. In the event of any conflict between this policy and the law, the law will prevail.